CAPCManual Case Examples
The following palliative care programs illustrate combinations of the various types of
services described (see Notes below)
(To find out more about a particular program, click on the name of the program within the table)
Program Click on Name to Learn More About the Program |
Brief Description |
Inpatient Consult Service |
Inpatient Unit |
Ambulatory Outpatient Service |
Home Health |
Home Hospice |
Allina Health System, Minneapolis, MN |
Non-profit Managed Care |
Yes MD |
No |
Yes RN |
Yes |
Yes |
Beth Israel Medical Center, New York, NY |
Private Non-profit Academic |
Yes MD, RN, SW |
Acute and Hospice |
Yes |
No |
Yes |
Carondolet Health Care, Tuscon, AZ |
Private Non-profit 3 community hospitals |
No |
Hospice |
No |
No |
Yes |
Froedtert Hospital, Milwaukee, WI |
Private Non-profit Academic |
Yes MD, RN |
Acute |
No |
No |
No |
Additional Writeup on Froedtert Hospital/ The Medical College of Wisconsin at CAPC Resources
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Marshall Hospital / Snowline Hospice, Snowline, CA |
Private Non-profit Rural partnership |
Yes RN, SW |
No |
No |
No |
Yes |
Mercy Health Partners, Cincinatti, OH |
Private Non-profit Community |
Yes RN |
No |
No |
Yes |
Yes |
Mt. Carmel Health System, Columbus, OH |
Private Non-profit 3 community hospitals |
Yes RN, MD |
Acute and Hospice |
No |
Yes |
Yes |
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PowerPoint Presentation on Mt. Carmel Health System at CAPC Resources
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Northwestern Memorial Hospital, Chicago, IL |
Private Non-profit Academic |
Yes MD, RN |
Acute and Hospice |
No |
No |
Yes |
Parkland Hospital, Dallas, TX |
Public Hospital |
Yes MD, RN, SW Chaplain |
No |
Yes |
No |
No |
San Diego Hospice & Palliative Care, San Diego, CA |
Private Non-profit |
Yes MD |
Acute and Hospice |
No |
Yes |
yes |
Notes:
- Consultation services may be provided in inpatient or outpatient settings.
- The inpatient unit can be acute, subacute, or a hospice unit.
- The home health agency must have a defined palliative component to be listed.
- The home hospice can be wholly owned, or linked by agreement.
CAPC Resources:
Additional case examples:
Blount Memorial Hospital, Maryville, Tennessee
Palliative CareCenter and Hospice of the North Shore
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CAPCManual Attribution:
von Gunten CF,
Ferris FD,
Portenoy RK,
Glajchen M, eds.
CAPCManual: How to Establish A Palliative Care Program.
New York, NY: Center to Advance Palliative Care, 2001.
©
Center for Palliative Studies, San Diego Hospice & Palliative Care, San Diego, CA
and
The Department of Pain Medicine and Palliative Care, Beth Israel Medical Center, New York, NY, 2001
Permission to reproduce for non-commercial educational purposes with display of
attribution and
copyright is granted.
Last updated: February 20, 2002
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Elements
Select section:
Basis, Context, Components,
Case Examples
Basis of Palliative Care Practice
Palliative Care Definitions
Historical Definitions
WHO
Oxford Textbook
ABHPM
NHPCO
Palliative Care
Applicability
Application to Patients at Risk
Differences–Hospice & Palliative Care
Values, Ethical Principles
Values
Ethical Principles
Conceptual Framework
Square of Care
Square of Organization
Square of Care & Organization
Norms / Standards of Practice
Guidelines
Policies, Procedures
What are They?
Developing, Implementing, Evaluating
Measures
Definitions of Common Terms

Context
Tensions
In Therapeutic Relationships
Within Host Organizations
Within Healthcare System, Community
Who's the Customer
US Healthcare
Acute Care Hospitals
Long-term Care Facilities
Home
Hospice Care
Financing US Healthcare
Expenditures for EOL Care
Overview by Settings, Revenue Sources
Medicare
Medicaid
Commercial Insurers
Managed Care
Government (VA, Military)
Financing
Community Hospitals
Academic Hospitals
Subacute, Skilled Care
Custodial Care
Ambulatory Care
Home Care
Hospice Care
Eligibility
Covered Services
Reimbursement Rates
Unintended Consequences
Financing Physicians
Coding
Procedure / Service Codes
Coding Based on Time
Frequently Used E/M Codes
Example
Addition of Procedure Codes
Diagnosis Codes
ICD-9 Codes for Palliative Care
Avoiding Concurrent Billing Problems
Example
Documentation
Example
Physician Reimbursement
Medicare
Medicare Hospice Benefit
Non-hospice Physicians
Associated with a Hospice
Medicaid
Commercial Insurers
Managed Care
Government (VA, Military)
Financing Non-physician Providers
Hospital–Hospice Relationships

Program Components
1º, 2º, 3º Model of Palliative Care Delivery
Interdisciplinary Care
Members of Interdisciplinary Team
Core Competencies
Physician
Nurse
Social Worker
Chaplain
Volunteer
Specialized Environments
Types of Services
Consultation Services
Consultation Etiquette
Consultation Documentation
Sample Note
Inpatient Units
Developing an Inpatient Unit
Staffing
Acuity
Nursing Model
Unit Size
General Ward vs. Palliative Care Unit
Roles
Decisions
Case Example
Nursing Staff
Physician Staff
Other Staff
Advice
Home Care
Eligibility, Medicare Home Health Benefit
Covered Services
Usually Not Covered
Hospice Care at Home
Ambulatory Outpatient Care
Respite Care
Financing Palliative Care Programs
Acute Hospital
Skilled Care Nursing Home
Hospice
Home Health
Ambulatory Outpatient
Managed Care
Financing Physicians in Palliative Care
Financing Non-physicians in Palliative Care

Case Examples
CAPCManual Case Examples
Pioneer Program Case Examples
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