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How to Establish a Palliative Care Program

Commercial Insurers

Select:
Community Hospitals
Academic Hospitals
Subacute and Skilled Care
Custodial Care
Ambulatory Outpatient Care
Home Care
Hospice Care

Commercial insurance is health care insurance purchased by individuals or employers on behalf of their employees.

Financing Community Hospitals
Indemnity insurance pays the hospital for services provided to the insured. The commercial insurance company pays the hospital for the fees it charges.

Fee-for-service indemnity hospitalization insurance plans are becoming more rare. However, there is marked variation around the country. Indemnity insurance is much more common in the midwest and south.

In general, fee-for-service insurance pays the hospital the most money for a given set of services. It does not discount the fee before paying it.
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Financing Academic Hospitals
There is no difference in the reimbursement to academic hospitals from that of community hospitals under commercial indemnity insurance plans. Academic centers frequently charge higher fees than community hospitals, and are similarly rewarded.
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Financing Subacute and Skilled Care
Commercial insurers pay for subacute care if its covered under the policy for the individual who needs it. Covered services varies widely by plan and policy. Coverage is usually limited.
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Financing Custodial Care
Commercial insurance plans pay for custodial care under the terms of plans purchased by individuals. These plans, sometimes called long-term care plans, are increasingly available and usually pay a daily rate ($100-$300).
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Financing Ambulatory Outpatient Care
Physicians (and other caregivers) are paid under a fee-for service system.
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Financing Home Care
Some commercial insurance plans cover home care services. This varies by plan. Some have the ability to essentially set up hospitals at home, if needed. The agency is usually reimbursed on a fee-for-service basis.
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Financing Hospice Care
Most commercial health plans have some type of hospice coverage. Even if it is not listed in the benefit language of the policy, it can usually be negotiated on a case-by-case basis on humanitarian and financial grounds. Some plans have a cap on the total amount of money for a hospice benefit in the range of $2,000 to $5,000 for a lifetime. At the average per diem that Medicare provides for routine home care of about $107 per day, this benefit cap covers less than 20-50 days. In other words, not nearly as generous as Medicare.

Case managers are an important component of obtaining commercial insurance coverage for hospice. Coverage outside of their policy can often be negotiated by a savvy administrator in the hospice.

Next, consider Managed Care.

CAPC Resources:
Additional resources on "Financing US Healthcare"

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Help develop CAPCManual. Send your comments, questions, suggestions to: fferris@sdhospice.org
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CAPCManual Attribution:  von Gunten CF, Ferris FD, Portenoy RK, Glajchen M, eds. CAPCManual: How to Establish A Palliative Care Program. New York, NY: Center to Advance Palliative Care, 2001.   © Center for Palliative Studies, San Diego Hospice & Palliative Care, San Diego, CA and
The Department of Pain Medicine and Palliative Care, Beth Israel Medical Center, New York, NY, 2001

Permission to reproduce for non-commercial educational purposes with display of attribution and copyright is granted.
Last updated: February 20, 2002

Elements
Select section:
Basis, Context, Components, Case Examples

•  Basis of Palliative Care Practice
      Palliative Care Definitions
         Historical Definitions
            WHO
            Oxford Textbook
            ABHPM
            NHPCO
         Palliative Care
         Applicability
         Application to Patients at Risk
         Differences–Hospice & Palliative Care
      Values, Ethical Principles
         Values
         Ethical Principles
      Conceptual Framework
         Square of Care
         Square of Organization
         Square of Care & Organization
      Norms / Standards of Practice
      Guidelines
      Policies, Procedures
         What are They?
         Developing, Implementing, Evaluating
      Measures
      Definitions of Common Terms
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•  Context
      Tensions
         In Therapeutic Relationships
         Within Host Organizations
         Within Healthcare System, Community
      Who's the Customer
      US Healthcare
         Acute Care Hospitals
         Long-term Care Facilities
         Home
         Hospice Care
      Financing US Healthcare
         Expenditures for EOL Care
         Overview by Settings, Revenue Sources
            Medicare
            Medicaid
            Commercial Insurers
            Managed Care
            Government (VA, Military)
         Financing
            Community Hospitals
            Academic Hospitals
            Subacute, Skilled Care
            Custodial Care
            Ambulatory Care
            Home Care
            Hospice Care
                  Eligibility
                  Covered Services
                  Reimbursement Rates
                  Unintended Consequences
         Financing Physicians
            Coding
               Procedure / Service Codes
                  Coding Based on Time
                     Frequently Used E/M Codes
                        Example
                  Addition of Procedure Codes
            Diagnosis Codes
               ICD-9 Codes for Palliative Care
               Avoiding Concurrent Billing Problems
                  Example
            Documentation
               Example
            Physician Reimbursement
               Medicare
                  Medicare Hospice Benefit
                     Non-hospice Physicians
                     Associated with a Hospice
               Medicaid
               Commercial Insurers
               Managed Care
               Government (VA, Military)
         Financing Non-physician Providers
      Hospital–Hospice Relationships
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•  Program Components
      1º, 2º, 3º Model of Palliative Care Delivery
      Interdisciplinary Care
         Members of Interdisciplinary Team
            Core Competencies
               Physician
               Nurse
               Social Worker
               Chaplain
               Volunteer
      Specialized Environments
      Types of Services
         Consultation Services
            Consultation Etiquette
            Consultation Documentation
               Sample Note
         Inpatient Units
            Developing an Inpatient Unit
               Staffing
               Acuity
               Nursing Model
               Unit Size
                  General Ward vs. Palliative Care Unit
            Roles
            Decisions
            Case Example
               Nursing Staff
               Physician Staff
               Other Staff
               Advice
         Home Care
            Eligibility, Medicare Home Health Benefit
               Covered Services
               Usually Not Covered
         Hospice Care at Home
         Ambulatory Outpatient Care
         Respite Care
      Financing Palliative Care Programs
         Acute Hospital
         Skilled Care Nursing Home
         Hospice
         Home Health
         Ambulatory Outpatient
         Managed Care
      Financing Physicians in Palliative Care
      Financing Non-physicians in Palliative Care
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•  Case Examples
      CAPCManual Case Examples
      Pioneer Program Case Examples
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