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How to Establish a Palliative Care Program

Financing Ambulatory Outpatient Care

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Medicare
Medicaid
Commercial Insurers
Managed Care
Government (Veterans Affairs, Active Duty Military)

Medicare
Physicians (and some other caregivers) are paid under a fee-for-service system for the care they give to Medicare Beneficiaries. Beyond these payments under Medicare Part B, Medicare does not pay for outpatient ambulatory care. Physicians pay for all of the costs of running their offices from their fee-for-service revenue. Some non-physician services can also be billed in a fee-for-service fashion.

Medicare does have some special programs that fund outpatient care, eg, The Program for the All-inclusive Care of the Elderly (PACE). They typically serve specific populations, eg, the elderly and are limited in number.
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Medicaid
Physicians (and some other caregivers) are paid under a fee-for-service system for the care they give to Medicaid Beneficiaries. The fees and covered services are determined on a state-by-state basis.
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Commercial Insurers
Physicians (and other caregivers) are paid under a fee-for service system.
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Managed Care
There are a variety of ways that ambulatory outpatient care is paid for under managed care, including:

  • Full capitation
  • Fee-for-service
  • Carve-outs
  • Global budgets

Full capitation In full capitation, the managed care company gives the health care provider a set amount of money (capitation) per member per month. The health care provider must then pay for all of the health care our of the total amount. In other words, the health care provider takes the risk if the cost of health care exceeds the amount paid. Alternatively, the health care provider gets to keep the balance if the costs are less than the amount paid.

Capitation can be full-risk, or only partial. For example, in a full-risk capitation plan, all of the health care costs, including hospitalization, operations, diagnostic tests are included in the contract. Alternatively, partial risk capitation may relate only to the ambulatory outpatient portion of health care.

Fee-for-service Much of managed care is still conducted on a fee-for-service basis. However, the fee paid is usually deeply discounted over usual and customary fees. The rationale is that in exchange for a reliable panel of patients, a physician will be willing to accept much less money per visit. The threat is that if the physician doesn't like the proposed fee structure, the plan will contract with another physician and take the business elsewhere.

Most managed care fee-for-service plans include a utilization review process. Colloquially called "mother-may-I" by physicians, this means that the physician must ask permission from a central review person for things like chest x-rays and referrals to specialists.

Carve-outs For some specialty services, eg. Bone marrow transplant, a managed care company may establish a special contract with a provider for that service. It may include not only the physician's fees, but all the costs associated with providing that service to a patient.

Global budgets Some managed care companies own and manage all of the components of health care. Kaiser would be an example where they own the hospitals, the clinics, the diagnostic facilities, etc. In these cases, there is a global budget to cover all services. However, they use fee-for-service and capitation mechanisms as budget management tools to manage productivity and costs within the global budget.
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Government (Veterans Affairs, Active Duty Military)
The government health care systems for active duty and veterans is governed within global budgets. Active duty personnel are covered by a health plan called CHAMPUS which does pay for some services outside of the military system.

Next, consider the financing of home care.

CAPC Resources:
Additional resources on "Financing US Healthcare"

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Help develop CAPCManual. Send your comments, questions, suggestions to: fferris@sdhospice.org
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CAPCManual Attribution:  von Gunten CF, Ferris FD, Portenoy RK, Glajchen M, eds. CAPCManual: How to Establish A Palliative Care Program. New York, NY: Center to Advance Palliative Care, 2001.   © Center for Palliative Studies, San Diego Hospice & Palliative Care, San Diego, CA and
The Department of Pain Medicine and Palliative Care, Beth Israel Medical Center, New York, NY, 2001

Permission to reproduce for non-commercial educational purposes with display of attribution and copyright is granted.
Last updated: February 20, 2002

Elements
Select section:
Basis, Context, Components, Case Examples

•  Basis of Palliative Care Practice
      Palliative Care Definitions
         Historical Definitions
            WHO
            Oxford Textbook
            ABHPM
            NHPCO
         Palliative Care
         Applicability
         Application to Patients at Risk
         Differences–Hospice & Palliative Care
      Values, Ethical Principles
         Values
         Ethical Principles
      Conceptual Framework
         Square of Care
         Square of Organization
         Square of Care & Organization
      Norms / Standards of Practice
      Guidelines
      Policies, Procedures
         What are They?
         Developing, Implementing, Evaluating
      Measures
      Definitions of Common Terms
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•  Context
      Tensions
         In Therapeutic Relationships
         Within Host Organizations
         Within Healthcare System, Community
      Who's the Customer
      US Healthcare
         Acute Care Hospitals
         Long-term Care Facilities
         Home
         Hospice Care
      Financing US Healthcare
         Expenditures for EOL Care
         Overview by Settings, Revenue Sources
            Medicare
            Medicaid
            Commercial Insurers
            Managed Care
            Government (VA, Military)
         Financing
            Community Hospitals
            Academic Hospitals
            Subacute, Skilled Care
            Custodial Care
            Ambulatory Care
            Home Care
            Hospice Care
                  Eligibility
                  Covered Services
                  Reimbursement Rates
                  Unintended Consequences
         Financing Physicians
            Coding
               Procedure / Service Codes
                  Coding Based on Time
                     Frequently Used E/M Codes
                        Example
                  Addition of Procedure Codes
            Diagnosis Codes
               ICD-9 Codes for Palliative Care
               Avoiding Concurrent Billing Problems
                  Example
            Documentation
               Example
            Physician Reimbursement
               Medicare
                  Medicare Hospice Benefit
                     Non-hospice Physicians
                     Associated with a Hospice
               Medicaid
               Commercial Insurers
               Managed Care
               Government (VA, Military)
         Financing Non-physician Providers
      Hospital–Hospice Relationships
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•  Program Components
      1º, 2º, 3º Model of Palliative Care Delivery
      Interdisciplinary Care
         Members of Interdisciplinary Team
            Core Competencies
               Physician
               Nurse
               Social Worker
               Chaplain
               Volunteer
      Specialized Environments
      Types of Services
         Consultation Services
            Consultation Etiquette
            Consultation Documentation
               Sample Note
         Inpatient Units
            Developing an Inpatient Unit
               Staffing
               Acuity
               Nursing Model
               Unit Size
                  General Ward vs. Palliative Care Unit
            Roles
            Decisions
            Case Example
               Nursing Staff
               Physician Staff
               Other Staff
               Advice
         Home Care
            Eligibility, Medicare Home Health Benefit
               Covered Services
               Usually Not Covered
         Hospice Care at Home
         Ambulatory Outpatient Care
         Respite Care
      Financing Palliative Care Programs
         Acute Hospital
         Skilled Care Nursing Home
         Hospice
         Home Health
         Ambulatory Outpatient
         Managed Care
      Financing Physicians in Palliative Care
      Financing Non-physicians in Palliative Care
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•  Case Examples
      CAPCManual Case Examples
      Pioneer Program Case Examples
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