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How to Establish a Palliative Care Program

Financing Community Hospitals

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Medicare
Medicaid
Commercial Insurers
Managed Care
Government (Veterans Affairs, Active Duty Military)

Community hospitals receive patient care revenue from a variety of sources. Overall hospital revenue reflects the payer mix from these potential sources and the hospital's case mix.

Some funders (eg, Medicare and Medicaid) vary their reimbursement rates regionally to account for the actual average cost of doing care within the given region (mostly related to the cost of labor). There are only modest differences in the reimbursements that hospitals in urban versus rural settings receive.

Commercial indemnity insurance pays the fees charged by the hospital no matter where the hospital is located.

Managed care pays based on its negotiated contracts.

Medicare
Medicare is the federal health care insurance program for eligible people. People are usually eligible if they are over age 65, disabled, or have end-stage renal disease. It is funded by a federal tax on income that is paid partly by the employee, and partly by the employer. Medicare is divided into 2 parts: A and B. Part A covers hospitalization. Medicare pays hospitals an amount of money for the total hospitalization of a patient after the patient is discharged under the Diagnosis Related Group (DRG) system. The associated amount of money for each DRG is determined by the Health Care Financing Administration (HCFA) based upon average lengths of stay and average costs associated with the DRG.

The DRG payment is determined in the following way. After the patient is discharged, the patient's chart is abstracted for coding. The hospital determines the DRG code that best fits the chart. If a patient is in the hospital much longer than the usual range of days for that DRG, the hospital may code for an outlier status.

Since the hospital receives a single amount of money for a given hospitalization, it should be obvious that a hospital is not financially rewarded for keeping patients for longer stays, or engendering higher costs.

Hospitals report their charges and cost: charge ratios to HCFA on a regular basis. An individual hospital may receive adjustments to their DRG fee structure based on the overall number of Medicare patients they care for (disproportionate share adjustments).

There is no DRG for palliative care. There is an ICD-9-CM diagnosis code for palliative care that carries no reimbursement. The code was instituted as a research tool to help identify services in hospitals which included palliative care. (Cassel CK, Vladeck BC. ICD-9 code for palliative or terminal care. NEJM1996;335:1232-4. Unfortunately, because there was no reimbursement associated with it, few hospitals used the code. Little useful information was obtained.
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Medicaid
Medicaid is the program for indigent patients who are poor and meet a means test. Medicaid programs are administered by individual states, not the federal government. The federal government contributes federal funding and regulatory oversight.

Most states administer their Medicaid programs like Medicare. Most pay hospitals using the DRG system, although there are state-by-state variations. It is beyond the scope of this manual to discuss each state's program. In general, the payments to hospitals are lower than the rates that Medicare pays.
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Commercial Insurers
Commercial insurance is health care insurance purchased by individuals or employers on behalf of their employees. Indemnity insurance pays the hospital for services provided to the insured. The commercial insurance company pays the hospital for the fees it charges.

Fee-for-service indemnity hospitalization insurance plans are becoming more rare. However, there is marked variation around the country. Indemnity insurance is much more common in the midwest and south.

In general, fee-for-service insurance pays the hospital the most money for a given set of services. It does not discount the fee before paying it.
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Managed Care
Managed care is a term with many meanings. In relation to hospital reimbursement, it means that the managed care company pays the hospital under the terms of a contract it negotiates with the hospital. Managed care pays a discount of the hospital's usual charges. The way in which the hospital is paid under managed care usually takes one of the following forms:

  • Discounted Fee-for-Service
  • Negotiated per diem
  • Capitation

Discounted Fee for Service The hospital receives a percentage of its usual fees. The percentage for an individual contract is confidential, but ranges from 30-80% of the hospital's usual charges.

Discount fee-for-service rewards the hospital for accumulating as many fees as possible for an individual patient. The managed care company counters this by reserving the right to determine whether the services are medically necessary and/or which services are covered.

Negotiated Perdiem The hospital receives a negotiated rate per patient per day. The amount is confidential, but ranges from $600 to $1500 per day for general inpatient care. Haggling over individual charges is eliminated. The hospital is rewarded for using only appropriate services. The managed care company counters by determining whether the patient meets their criteria for medically necessary hospital days. Under this arrangement, managed care wants to decrease length-of-stay. The financial incentive is to increase length-of-stay.

Capitation The hospital receives a negotiated amount per patient enrolled in the health care plan per month. The hospital agrees to assume the risk of potential costs of the care of the patient in exchange for a predictable revenue stream whether or not those services are used. Under this system, the hospital is rewarded for using only the most appropriate services.
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Government (Veterans Affairs, Active Duty Military)
The Federal government funds two independent health care systems; one for active duty military personnel (and their dependents) and one for veterans. Eligible patients may receive hospitalization in the hospitals of the system. The system also provides for insurance benefits if care is needed that cannot be provided by the military or veterans hospital system.

These government hospitals are funded under global budgets. Hospitals do not receive per patient payments. However, their overall budgets are determined by overall volume of patients and overall costs.

Next, consider the financing of academic hospitals.

CAPC Resources:
Additional resources on "Financing US Healthcare"

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Financing Community Hospitals Next Page
Next Page Financing Academic Hospitals


Help develop CAPCManual. Send your comments, questions, suggestions to: fferris@sdhospice.org
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CAPCManual Attribution:  von Gunten CF, Ferris FD, Portenoy RK, Glajchen M, eds. CAPCManual: How to Establish A Palliative Care Program. New York, NY: Center to Advance Palliative Care, 2001.   © Center for Palliative Studies, San Diego Hospice & Palliative Care, San Diego, CA and
The Department of Pain Medicine and Palliative Care, Beth Israel Medical Center, New York, NY, 2001

Permission to reproduce for non-commercial educational purposes with display of attribution and copyright is granted.
Last updated: February 20, 2002

Elements
Select section:
Basis, Context, Components, Case Examples

•  Basis of Palliative Care Practice
      Palliative Care Definitions
         Historical Definitions
            WHO
            Oxford Textbook
            ABHPM
            NHPCO
         Palliative Care
         Applicability
         Application to Patients at Risk
         Differences–Hospice & Palliative Care
      Values, Ethical Principles
         Values
         Ethical Principles
      Conceptual Framework
         Square of Care
         Square of Organization
         Square of Care & Organization
      Norms / Standards of Practice
      Guidelines
      Policies, Procedures
         What are They?
         Developing, Implementing, Evaluating
      Measures
      Definitions of Common Terms
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•  Context
      Tensions
         In Therapeutic Relationships
         Within Host Organizations
         Within Healthcare System, Community
      Who's the Customer
      US Healthcare
         Acute Care Hospitals
         Long-term Care Facilities
         Home
         Hospice Care
      Financing US Healthcare
         Expenditures for EOL Care
         Overview by Settings, Revenue Sources
            Medicare
            Medicaid
            Commercial Insurers
            Managed Care
            Government (VA, Military)
         Financing
            Community Hospitals
            Academic Hospitals
            Subacute, Skilled Care
            Custodial Care
            Ambulatory Care
            Home Care
            Hospice Care
                  Eligibility
                  Covered Services
                  Reimbursement Rates
                  Unintended Consequences
         Financing Physicians
            Coding
               Procedure / Service Codes
                  Coding Based on Time
                     Frequently Used E/M Codes
                        Example
                  Addition of Procedure Codes
            Diagnosis Codes
               ICD-9 Codes for Palliative Care
               Avoiding Concurrent Billing Problems
                  Example
            Documentation
               Example
            Physician Reimbursement
               Medicare
                  Medicare Hospice Benefit
                     Non-hospice Physicians
                     Associated with a Hospice
               Medicaid
               Commercial Insurers
               Managed Care
               Government (VA, Military)
         Financing Non-physician Providers
      Hospital–Hospice Relationships
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•  Program Components
      1º, 2º, 3º Model of Palliative Care Delivery
      Interdisciplinary Care
         Members of Interdisciplinary Team
            Core Competencies
               Physician
               Nurse
               Social Worker
               Chaplain
               Volunteer
      Specialized Environments
      Types of Services
         Consultation Services
            Consultation Etiquette
            Consultation Documentation
               Sample Note
         Inpatient Units
            Developing an Inpatient Unit
               Staffing
               Acuity
               Nursing Model
               Unit Size
                  General Ward vs. Palliative Care Unit
            Roles
            Decisions
            Case Example
               Nursing Staff
               Physician Staff
               Other Staff
               Advice
         Home Care
            Eligibility, Medicare Home Health Benefit
               Covered Services
               Usually Not Covered
         Hospice Care at Home
         Ambulatory Outpatient Care
         Respite Care
      Financing Palliative Care Programs
         Acute Hospital
         Skilled Care Nursing Home
         Hospice
         Home Health
         Ambulatory Outpatient
         Managed Care
      Financing Physicians in Palliative Care
      Financing Non-physicians in Palliative Care
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•  Case Examples
      CAPCManual Case Examples
      Pioneer Program Case Examples
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