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How to Establish a Palliative Care Program

Financing Palliative Care Programs - Acute Hospital Reimbursement

A hospital receives money for services and puts that money into one pot. Out of that pot, they pay for its programs. There is not a one-to-one correlation between where the money comes from, and the programs on which it is spent. That is up to the hospital to decide.

Revenue
The total amount of money that a hospital receives is a function of a small number of variables over which it has some control.

Payer-mix. For a given service, the hospital receives different amounts of reimbursement from different sources. The percent of revenue from each source determines the overall funding for the hospital. For example, hospital provides the same services to a patient who has an acute myocardial infarction whether or not the patient has no insurance, Medicaid, Medicare, an HMO, or a commercial indemnity plan. The reimbursement from these sources of revenue for this discrete service is variable. The hospital charges commercial indemnity plans more in order to balance the smaller revenue from the other sources. Hospitals who have a higher percentage of patients with indemnity insurance plans will have larger amounts of revenue than hospitals who have a high percentage of patients with Medicaid.

Contracts. Hospitals are paid for their managed care patients under contracts. The hospital who does the best job negotiating contracts will have more revenue that a hospital who is disadvantaged in contracting.

Billing. Hospitals that have efficient billing and collections departments do better than hospitals that don't. Basic billing information is available at www.ahima.org and www.mgma.org

Budgeting Expenses
Money is disbursed with a budget. The mechanisms for budgeting and disbursing money among programs are of critical importance. Different hospitals do this differently.

Volume-based budgeting. Some tie budget amounts to volume. For example, If an inpatient ward of 40 beds has 38 patients in it, then they get 38 "units" of money to run that ward for that day. If the census drops to 20 patients, they get 20 "units".

Global budgeting Some tie budgets to global estimates. For an inpatient ward of 40 beds, if the nurse-to-patient ratio is 1:5, then that ward needs the salaries of 8 nurses. If the unit is 50% occupied on average over the year, then the budget is chopped 50% the following year.

Revenue-based budgeting. Some tie budgets to overall revenue from that unit. For example, in a ward of 40 beds, if the unit had 100% occupancy with commercial indemnity insurance, and the average bills per patient were $3,000 per day, the hospital would get $120,000 per day for the care on that unit. If the ward were 100% filled with Medicaid patients, each would get $300 per day, and the hospital would get $12,000 per day for care on that unit.

Most hospitals use a combination of these methods. Units or services that are associated with high reimbursement are favored with resources and marketing to maintain and increase the revenue source. Services or areas that are associated with revenues that do not meet the costs must be subsidized from other sources.

Important pearl: Most hospitals budget inpatient care based on bed occupancy. The more beds you control, the more money that comes to your cost center for the purposes of budgeting for the program. More occupied beds, more money. Less occupied beds, less money.

There are economies of scale. For example, A 20 bed unit is not 5 times more expensive to run than a 5 bed unit. But, for budgeting purposes, it will get 5 times more revenue based on a bed-occupancy system of budgeting. Each unit requires a minimal staffing of nurses, clerks, and ancillary staff. If the usual staffing ratio for a unit is one nurse for 5 patients, this would suggest that the 5-bed unit has one nurse. But, the nurse has to eat, take breaks and needs help with some patients. Someone else needs to be able to respond when the nurse is busy with an individual patient. Consequently, the unit needs a minimum of 2 nurses. But, on the 20 bed unit, where you would calculate you need four nurses, there are economies of scale. You need an RN for assessment and medication and treatments. But, you also need tasks that someone with lower skills can perform, such as an LPN or nurse's aid or volunteer. So, that 20 bed unit could be staffed by 2 RN's, an LPN, and an aide. Same revenue, lower costs.

Important Pearl: Go for the largest unit for which you can justify occupied beds.

Hospitals do provide services that are not bed-based. For example there may be a diabetic nurse specialist that helps with patient teaching and nurse education. She is paid from the excess revenue from those beds that is not used to run that unit. Her costs are bundled in with the hospitals entire costs that are turned into its charges. However, with Medicare paying a set rate, Medicaid paying a set rate, and HMO's negotiating a set rate, it is more and more difficult for hospitals to free up money for these kind of ancillary services. Consequently, their number has been decreasing.

In addition to budgeting direct costs (such as salaries), hospitals budget for indirect costs (such as heat, lights, depreciation). These are indicated on a full-cost profit and loss statement. It is beyond the scope of this manual to describe this in detail. Ask hospital or health care system staff to explain how this is done in that institution.

CAPC Resources:
Additional resources on "Financing US Healthcare"

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Help develop CAPCManual. Send your comments, questions, suggestions to: fferris@sdhospice.org
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CAPCManual Attribution:  von Gunten CF, Ferris FD, Portenoy RK, Glajchen M, eds. CAPCManual: How to Establish A Palliative Care Program. New York, NY: Center to Advance Palliative Care, 2001.   © Center for Palliative Studies, San Diego Hospice & Palliative Care, San Diego, CA and
The Department of Pain Medicine and Palliative Care, Beth Israel Medical Center, New York, NY, 2001

Permission to reproduce for non-commercial educational purposes with display of attribution and copyright is granted.
Last updated: February 20, 2002

Elements
Select section:
Basis, Context, Components, Case Examples

•  Basis of Palliative Care Practice
      Palliative Care Definitions
         Historical Definitions
            WHO
            Oxford Textbook
            ABHPM
            NHPCO
         Palliative Care
         Applicability
         Application to Patients at Risk
         Differences–Hospice & Palliative Care
      Values, Ethical Principles
         Values
         Ethical Principles
      Conceptual Framework
         Square of Care
         Square of Organization
         Square of Care & Organization
      Norms / Standards of Practice
      Guidelines
      Policies, Procedures
         What are They?
         Developing, Implementing, Evaluating
      Measures
      Definitions of Common Terms
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•  Context
      Tensions
         In Therapeutic Relationships
         Within Host Organizations
         Within Healthcare System, Community
      Who's the Customer
      US Healthcare
         Acute Care Hospitals
         Long-term Care Facilities
         Home
         Hospice Care
      Financing US Healthcare
         Expenditures for EOL Care
         Overview by Settings, Revenue Sources
            Medicare
            Medicaid
            Commercial Insurers
            Managed Care
            Government (VA, Military)
         Financing
            Community Hospitals
            Academic Hospitals
            Subacute, Skilled Care
            Custodial Care
            Ambulatory Care
            Home Care
            Hospice Care
                  Eligibility
                  Covered Services
                  Reimbursement Rates
                  Unintended Consequences
         Financing Physicians
            Coding
               Procedure / Service Codes
                  Coding Based on Time
                     Frequently Used E/M Codes
                        Example
                  Addition of Procedure Codes
            Diagnosis Codes
               ICD-9 Codes for Palliative Care
               Avoiding Concurrent Billing Problems
                  Example
            Documentation
               Example
            Physician Reimbursement
               Medicare
                  Medicare Hospice Benefit
                     Non-hospice Physicians
                     Associated with a Hospice
               Medicaid
               Commercial Insurers
               Managed Care
               Government (VA, Military)
         Financing Non-physician Providers
      Hospital–Hospice Relationships
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•  Program Components
      1º, 2º, 3º Model of Palliative Care Delivery
      Interdisciplinary Care
         Members of Interdisciplinary Team
            Core Competencies
               Physician
               Nurse
               Social Worker
               Chaplain
               Volunteer
      Specialized Environments
      Types of Services
         Consultation Services
            Consultation Etiquette
            Consultation Documentation
               Sample Note
         Inpatient Units
            Developing an Inpatient Unit
               Staffing
               Acuity
               Nursing Model
               Unit Size
                  General Ward vs. Palliative Care Unit
            Roles
            Decisions
            Case Example
               Nursing Staff
               Physician Staff
               Other Staff
               Advice
         Home Care
            Eligibility, Medicare Home Health Benefit
               Covered Services
               Usually Not Covered
         Hospice Care at Home
         Ambulatory Outpatient Care
         Respite Care
      Financing Palliative Care Programs
         Acute Hospital
         Skilled Care Nursing Home
         Hospice
         Home Health
         Ambulatory Outpatient
         Managed Care
      Financing Physicians in Palliative Care
      Financing Non-physicians in Palliative Care
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•  Case Examples
      CAPCManual Case Examples
      Pioneer Program Case Examples
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