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How to Establish a Palliative Care Program

Goals, Not Problems, Drive Care

Throughout the experience of illness, patients and families' goals for care and treatment priorities will vary considerably. Most patients will want to mix:

  • Therapies intended to modify (fight) their disease (whether it has a curative, restorative, or palliative intent)
  • Therapies and assistance to maintain function and relieve the suffering they experience from the manifestations of their disease and the predicament in which they find themselves
  • Assistance to identify and realize the opportunities created by their illness

For most people, ongoing quality of life and the capacity to carry on their roles and have meaningful and valuable experiences for as long as possible will be of utmost importance.

There will be variable approaches to fighting disease. Some people will want to fight aggressively to the end, including desiring artificial life support. Others will want minimal disease-modifying therapy.

Some prefer not to prolong life or the dying process once they realize that they have no capacity to live as they would like.

Setting overall goals is key if an appropriate balance between disease-oriented treatments and those intended to maintain function and relieve suffering. This requires a shift in thinking from problem-based to goal-oriented medical care.

Goals are sometimes mutually exclusive or overlapping. The desire to have no pain yet undergo an operation to relieve a blocked coronary artery may not be possible. It is the task of the physician to identify the issues and communicate clearly to help the patient and family understand their situation and prognosis, to establish goals for care and treatment priorities.

Patients and families have come to expect competence and expertise.

Resource: EPEC Module 7: Goals of Care

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CAPCManual Attribution:  von Gunten CF, Ferris FD, Portenoy RK, Glajchen M, eds. CAPCManual: How to Establish A Palliative Care Program. New York, NY: Center to Advance Palliative Care, 2001.   © Center for Palliative Studies, San Diego Hospice & Palliative Care, San Diego, CA and
The Department of Pain Medicine and Palliative Care, Beth Israel Medical Center, New York, NY, 2001

Permission to reproduce for non-commercial educational purposes with display of attribution and copyright is granted.
Last updated: February 20, 2002

Rationale
Select section:
Changing Illness Experience
Changing Expectations and Needs
Progressive Healthcare Response
Responding to the Opportunity

•  Changing Illness Experience
      Illness in the Past
      Progress Fighting Disaese
      Illness Today
         Prolonged Illness Experience
            Chronic Disease Process
               Determining Prognosis
               Cancer
            Manifestations
            Predicament
         Prolonged End-of-life Experience
            Sudden Unexpected Death
            Predictable Decline
            Slow Decline, Multiple Acute Crises
         Death in the US
            Leading Causes of Death
            Setting of Death
               Desired
               Reality
         Multiple Issues Cause Suffering
            The Square of Care
            Morbidity
               Pain
               Need for Assistance
               Social, Financial Impact
         Implications for Care
            Variable Need for Care
            Opportunities
               For Patients
               For Families
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•  Changing Expectations and Needs
      Increased Consumer Autonomy
         Picker Institute 8 Dimensions of Care
      Goals Drive Care
         Shift to Goal-oriented Care
      Expect Competence, Expertise
      Expect Comprehensive Assessment
      Expect Effective Communication
      Expect Participation in Decision-making
      Expect Timely, Continous, Coordinated Care Delivery
      Expect Assistance with Caregiving
         Caregiver Training, Support
         Caregiver Financial Support
         Alternate Settings of Care
         Respite Relief
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•  Progressive Healthcare Response
      Focus on Disease-modifying Therapy
      Focus on Care of the Dying
         Early Hospice
         Modern Hospice Movement
            Dame Cicely Saunders
            Origins of "Palliative Care”
         Evolution of Hospice, Palliative Care
            In United Kingdom
            In Canada
            In United States
            Convergent Evolution
         Hospice, Palliative Care in US Today
            Hospice Growth
      Continued Unmet Opportunity
      A Public Health Issue
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•  Responding to the Opportunity
      Paradigm Shift in Thinking
      Provide Concurrent Care
      Consider Application to Those at Risk
      Expand Services, Settings of Care
      1º, 2º, 3º Model of Delivery
      Expand Access to Expertise
      Create Specialized Environments
      Many Names, Same Focus of Care
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