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How to Establish a Palliative Care Program

Responding to Opportunity

To relieve the burden of unnecessary suffering associated with serious life-threatening illness, CAPCManual strives to suggest strategies for the development of palliative care programs to provide:

  • Concurrent care to anyone living with a life-threatening illness that is causing suffering
  • Supportive care to anyone at significant risk of developing a progressive incurable illness who might benefit from the services provided by palliative care programs
  • Care for the dying in acute and long-term care institutions and at home
  • Care for the dying who are not on the Hospice Medicare Benefit (or an alternative healthcare plan), either because they are not eligible, or won't agree to the conditions of enrollment

To achieve these goals palliative care providers will need to consider:

  • A paradigm shift from "care of the dying" to care that focuses on "relieving suffering and improving quality of life"
  • Early access to a concurrent mix of therapies intended to modify disease and relieve suffering throughout the illness experience
  • The development of strategies to bring selected palliative care services to patients and families who are at risk of developing a life-threatening illness in the future
  • Expansion of hospice and palliative care service lines to include all settings where patients experience illness and die
  • A primary, secondary, tertiary model for the development of palliative care services that includes:
  • Choose words to facilitate communication; avoid acrimony about the words used to describe care to customers and stakeholders
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    Help develop CAPCManual. Send your comments, questions, suggestions to: fferris@sdhospice.org
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    CAPCManual Attribution:  von Gunten CF, Ferris FD, Portenoy RK, Glajchen M, eds. CAPCManual: How to Establish A Palliative Care Program. New York, NY: Center to Advance Palliative Care, 2001.   © Center for Palliative Studies, San Diego Hospice & Palliative Care, San Diego, CA and
    The Department of Pain Medicine and Palliative Care, Beth Israel Medical Center, New York, NY, 2001

    Permission to reproduce for non-commercial educational purposes with display of attribution and copyright is granted.
    Last updated: February 20, 2002

    Rationale
    Select section:
    Changing Illness Experience
    Changing Expectations and Needs
    Progressive Healthcare Response
    Responding to the Opportunity

    •  Changing Illness Experience
          Illness in the Past
          Progress Fighting Disaese
          Illness Today
             Prolonged Illness Experience
                Chronic Disease Process
                   Determining Prognosis
                   Cancer
                Manifestations
                Predicament
             Prolonged End-of-life Experience
                Sudden Unexpected Death
                Predictable Decline
                Slow Decline, Multiple Acute Crises
             Death in the US
                Leading Causes of Death
                Setting of Death
                   Desired
                   Reality
             Multiple Issues Cause Suffering
                The Square of Care
                Morbidity
                   Pain
                   Need for Assistance
                   Social, Financial Impact
             Implications for Care
                Variable Need for Care
                Opportunities
                   For Patients
                   For Families
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    •  Changing Expectations and Needs
          Increased Consumer Autonomy
             Picker Institute 8 Dimensions of Care
          Goals, Not Problems, Drive Care
             Shift to Goal-oriented Care
          Expect Competence, Expertise
          Expect Comprehensive Assessment
          Expect Effective Communication
          Expect Participation in Decision-making
          Expect Timely, Continous, Coordinated Care Delivery
          Expect Assistance with Caregiving
             Caregiver Training, Support
             Caregiver Financial Support
             Alternate Settings of Care
             Respite Relief
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    •  Progressive Healthcare Response
          Focus on Disease-modifying Therapy
          Focus on Care of the Dying
             Early Hospice
             Modern Hospice Movement
                Dame Cicely Saunders
                Origins of "Palliative Care”
             Evolution of Hospice, Palliative Care
                In United Kingdom
                In Canada
                In United States
                Convergent Evolution
             Hospice, Palliative Care in US Today
                Hospice Growth
          Continued Unmet Opportunity
          A Public Health Issue
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    •  Responding to the Opportunity
          Paradigm Shift in Thinking
          Provide Concurrent Care
          Consider Application to Those at Risk
          Expand Services, Settings of Care
          1º, 2º, 3º Model of Delivery
          Expand Access to Expertise
          Create Specialized Environments
          Many Names, Same Focus of Care
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